Returns & Exchanges
At Soothing Home, we want you to be completely satisfied with your purchase. If your new decor doesn't bring you peace of mind, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Package with Care
Place the items in their original packaging, ensuring all tags and protective wraps are intact to prevent damage during transit.
Attach Shipping Label
Print the prepaid return shipping label provided via email and securely affix it to the outside of your package.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing